Conflict management in organizations: A systematic review
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https://doi.org/10.5281/zenodo.17143170Keywords:
Organizational conflict, education, school management, systematic reviewAbstract
The aim of this study is to systematically review the literature on conflict management in organizations in Turkey between 2005 and 2025, a period chosen because the full texts of one study from 2003 and another from 2004 were unavailable, resulting in their exclusion from the analysis. This study is a systematic review. The document analysis method was used as the data collection technique. Among the purposive sampling methods, the criterion sampling technique was preferred. In line with the aim of the research, articles published in Turkey between 2005 and 2025 and included in the TR Index database on the topic of conflict management in organizations were systematically examined. The population of the study consists of a total of 65 articles found in TR Index. The study reached the full count of these articles. The findings of the study indicate that the number of studies on conflict management in organizations have increased over the years, with the highest number of publications occurring particularly in and after 2020. The most frequently addressed topics in the examined articles were "conflict and its management" and "school climate." The most cited article received 25 citations. Quantitative studies were more numerous than qualitative and mixed-method studies. Based on these findings, it is expected that the topic of conflict management in organizations will continue to maintain its importance in the future.
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